Notice of Collection of Information

As part of its conduct and management of lottery schemes and operation of gaming sites in Ontario, the Ontario Lottery and Gaming Corporation (OLG) and/or its third party service provider, Hard Rock Hotel & Casino Ottawa, or Hard Rock International and affiliates, collects your gaming-related personal information under the authority of section 3 of the Ontario Lottery and Gaming Corporation Act, 1999, in accordance with the Ontario Freedom of Information and Protection of Privacy Act.

This information is collected and used by OLG and/or its service provider for the principal purposes of:

  • To administer the Unity Rewards loyalty program and provide you with customer service
  • To support OLG’s conduct and management of lottery and gaming in the province of Ontario, including Responsible Gaming programs and research initiatives
  • To better understand your interests and provide more relevant rewards or other product and service offerings to you
  • To send you tailored marketing communications, Responsible Gaming messages, customer surveys and other communications if you have consented to receive them
  • To ensure the integrity, security, compliance and risk management of games and gaming operations, including to support investigations or audit processes
  • To establish, exercise, or defend a legal claim and to investigate or prevent actual or suspected loss or harm to persons or property
  • As otherwise permitted by the Freedom of Information and Protection of Privacy Act and The Personal Information Protection and Electronic Documents Act

For more information on how Hard Rock Hotel & Casino Ottawa uses your personal information, write to:

Hard Rock Hotel & Casino Ottawa
Attention: Privacy Officer
4837 Albion Road, Ottawa, Ontario K1X 1A3
Email: [email protected]
Phone: 613-822-8668 x4609