We’re Here to Help
Whatever you need, we’re here to assist. Choose the option that works best for you: Chat with Melody, call our team, send a message, or explore quick resources and answers.
Before You Contact Us
Here are quick answers to the questions we get most. These may help before you reach out.
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Yes, we are a pet-friendly hotel. A non-refundable fee of $100 per stay/per pet will be assessed at the time of check-in. Dogs must be on a leash and supervised at all times while in public areas. Pets must weigh 50 pounds or less. No aggressive animals allowed.
Guests can also participate in Hard Rock's pet-friendly program, Unleashed. Two-hundred fifty dollars ($250.00) to participate in the Unleashed Program which allows up to two (2) pets. Learn more about Unleashed.
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The pool deck is available to registered hotel guests. The presence of a parent or legal guardian for children under 18 years of age is required. Non-hotel guests can purchase a Pool Day Pass online or by calling (813) 627-8141.
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Yes. Sports Betting in person is now legal in Florida. Bet as you watch sports live, with LED TVs showing 360 degrees of all the games. You can bet on NFL, NBA, MLB, NHL, MLS, golf, tennis, auto racing, and more. From live betting on what will happen next to future bets on who will win it all.
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You can join Unity for free by enrolling online or visiting any Unity desk on property.
After signing up, you can begin earning rewards on hotel stays, dining, gaming, and entertainment right away.
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Self-parking is free at Orient Road Garage, Draper Place Garage, Winner's Way Garage, Lucky Street Garage and surface parking lot for all guests.
Contact Information
If you prefer to reach us directly, here are our primary contact details.
Phone
5223 Orient Road
Tampa, FL 33610
Hard Rock Bet
Send Us a Message
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