The Mirage to Begin Transformation into Hard Rock Las Vegas

The property will be closed for construction and the transformation will begin into the highly anticipated Hard Rock Hotel & Casino and Guitar Hotel Las Vegas. The property will be reimagined and developed into a new integrated resort featuring a nearly 700 ft. guitar-shaped hotel prominently in the center of the famous Las Vegas Strip.

All reservations will be canceled beyond July 14, 2024. Please contact our Guest Service department at 800-374-9000 or the third-party vendor your reservation was booked through for more information.

Once your reservation has been canceled, you can expect to see your deposit returned in the next 7-10 days for reservations booked directly with The Mirage. If a reservation was made through a third-party travel site, refunds will be made in accordance with their independent policies.

For reservations made via a third-party site, the third-party provider should be contacted directly for rebooking availability or possible refunds.

Yes, based on availability. Reservations booked directly with The Mirage are available to rebook by calling 800-374-9000 subject to availability and rates are subject to change.

Reservations will be modified to ensure all hotel guests are departed on or before July 15, 2024.

As part of our global Unity Rewards program, we proudly offer an expansive list of premier destinations. Please call 800-374-9000 for more information and availability for your alternative itinerary.

Unity Tier Credits and Unity Points are available to redeem on property through July 17, 2024. After this date, members can redeem their credits and points at any participating Hard Rock Cafes, Hotels, and Casinos – anywhere in the world.

Yes, the points will be returned to your Unity account within 72 hours (3 days).

The Mirage's closure will not affect your Unity Points and comp balances. Enjoy exclusive Unity membership benefits and services over 200 participating locations worldwide, including hotels, cafes, casinos, Rock Shops, and more. You will keep your current Unity Card Tier through its listed expiration date. For more information, please contact Unity by Hard Rock Customer Care: Phone 800-374-9000 or https://unity.hardrock.com

All available Free Play valid at The Mirage must be used by July 16, 2024. Free Play valid at The Mirage cannot be used at any other casino.

All slot vouchers can be redeemed at The Mirage by July 17, 2024. After July 17, 2024, slot vouchers can be redeemed by the expiration date printed on the slot voucher via mail to 3400 S Las Vegas Blvd., Las Vegas, NV 89109. Guests must provide a copy of their identification card if the guest does not have a Unity account with The Mirage. All mail must be postmarked by the expiration date of the voucher.

All chips can be redeemed at The Mirage by July 17, 2024. Chips can be redeemed at Treasure Island up to 120 days after July 17, 2024.

To request a win & loss statement for The Mirage, please fill out a request form: https://casino.hardrock.com/las-vegas/casino/win-loss-statements

Valid/winning Bet MGM tickets purchased at The Mirage may be redeemed at any participating MGM Sportsbook in Nevada or mailed in for collection. Detailed mailing instructions are listed on the back of the ticket.

The Mirage has been a proud home to The Beatles LOVE by Cirque du Soleil, Shin Lim: LIMITLESS and Center Stage Comedy. The Beatles LOVE by Cirque du Soleil’s last show will be on July 6, 2024. As the property closes for renovations, all other resident shows at The Mirage will be close effective July 14, 2024. For the most up-to-date entertainment calendar of events, please visit: https://casino.hardrock.com/las-vegas/entertainment/events

If tickets were purchased through The Mirage Box Office or official ticketing partner Ticketmaster, your tickets will be canceled automatically and refunded in the form of the original payment. If tickets were purchased through a third-party ticketing site, refunds will be made in accordance with their independent policies.

All existing reservations scheduled after July 14, 2024 will be canceled automatically. Any pre-paid deposit (if applicable) will be refunded 7-10 days after your reservation is canceled. If a representative from your convention group made a reservation on your behalf, please contact that representative directly for any questions regarding your reservation or alternative locations.

Reservations booked after July 16, 2024 will be canceled automatically. Deposits received will be refunded back to the original payment.

Yes all reservations made after July 14, 2024 will be canceled; there will be no further action required.

For the most up-to-date information regarding restaurant hours and statuses, please visit: https://casino.hardrock.com/las-vegas/dining

The opening of Hard Rock Las Vegas is targeted for the Spring of 2027.

Hard Rock Las Vegas is expected to double the current number of jobs at The Mirage for the Las Vegas community, employing close to 7,000 Team Members.

Please email [email protected] or call 800-374-9000 with any questions you have.