TAMPA, Fla. (May 18, 2020) – Seminole Hard Rock Hotel & Casino Tampa will reopen at 7 p.m. Thursday, May 21 under new and stringent “Safe and Sound” program guidelines.  The guidelines include multiple new initiatives designed to create a Hard Rock entertainment experience in an environment that helps to keep guests and team members safe.

Safe and Sound Program guidelines include:

• Temperature checks for all guests and team members prior to entry.  Any guest or team member with a temperature above CDC guidelines will not be allowed entry.
• A requirement that all guests wear masks or cloth face coverings that meet CDC guidelines, without exception.  Masks will be provided to guests, as needed.
• Thousands of alternating slot machines will be turned off, to help ensure social distancing on the casino floor.
• New Plexiglas barriers will divide players at table games, poker games and customer service areas.
• 850 signs will be posted throughout the complex to encourage social distancing and help ensure adherence to Safe and Sound Program guidelines.
• More than 100 team members will be part of a new “Safe and Sound Clean Team” to focus on cleaning and disinfecting surfaces throughout the complex, with special emphasis on high-touch surfaces and common areas.
• Hand-sanitizing stations will be available on the casino floor, at the entrances and throughout the resort.
• Constant purification and disinfecting of the air flowing into the complex through the AtmosAir™ bipolar ionization system designed to destroy virus particles in the air and on surfaces.
• An overall 50 percent reduction in guest capacity throughout the resort.

Restaurant venues including Hard Rock Cafe and Rise Kitchen & Deli will be open with social distancing requirements in place.  At opening, 200 of the 800 Seminole Hard Rock guestrooms will be available. The Seminole Hard Rock Event Center will remain closed until further notice.  No events will take place at the pool complex until further notice.  

“Hard Rock and Seminole Gaming have made a tremendous commitment to sanitary protocols and a safety-first mentality for both guests and team members,” said Jim Allen, CEO of Seminole Gaming and Chairman of Hard Rock International.  “We are making sure our resorts are safe and sound so our guests and team members have peace of mind when they return.”

Seminole Hard Rock Tampa is the first of six Seminole Gaming casinos to reopen in Florida.  Opening dates for Seminole Gaming’s other Florida casinos have not been confirmed.

About Seminole Hard Rock Hotel & Casino Tampa

Owned and operated by the Seminole Tribe of Florida, Seminole Hard Rock Hotel & Casino Tampa is one of the largest and most successful casinos in the world.  It offers award-winning gaming, hospitality and entertainment. The resort is located off I-4 at North Orient Road and Hillsborough Avenue, about 10 minutes east of downtown Tampa. For more information, please call 866-502-PLAY or visit us online and via Facebook, Twitter, Instagram and Pinterest.​

About Hard Rock®

With venues in 76 countries spanning 256 locations that include owned/licensed or managed Hotels, Casinos, Rock Shops® and Cafes – Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s most valuable collection of music memorabilia at more than 83,000 pieces, which are displayed at its locations around the globe. In 2019, Hard Rock International was honored as one of Forbes Magazine’s America’s Best Large Employers, Forbes Magazine’s Top Employers for Women and No. 1 in J.D. Power’s 2019 North America Hotel Guest Satisfaction Study among Upper Upscale Hotel Chains. Hard Rock destinations are located in the world’s greatest international gateway cities, including its two most successful flagship properties in Florida and home to the world’s first Guitar Hotel® in South Florida, where its headquarters are located. The brand is owned by HRI parent entity The Seminole Tribe of Florida. For more information on Hard Rock International visit www.hardrock.com or shop.hardrock.com.

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