FAQ
Frequently Asked Questions
Welcome to the Q&A session.
Check out our Frequently Asked Questions. If you don't see an answer to your question here, then shout, shout, let it all out on the form in the Contact Us page.
-
Due to the nature of our property and state gaming laws, all guests must be 21 years or older to enter our casino, Hard Rock Live venue and all our restaurants on property.
-
Acceptable forms of identification include: valid driver's license with photo & DOB, military identification with photo & DOB, passport with photo & DOB. Please note: photos or copies of IDs will not be accepted. Unacceptable forms of identification include: school ID cards, company work badges, any other types of identifications not issued by a government agency, or foreign-issued driver's license or ID card, including Mexico and Canada.
-
Smoking is permitted on the casino floor, but prohibited in Food and Entertainment areas.
-
Joining is fast, free and easy. Stop by the Players Club with a valid photo ID to sign up. Must be 21 or older. Rack up your Unity by Hard Rock rewards, earn Unity Points and qualify for promotional offers.
-
Insert your Unity Card into any Slot or present it to a Table Games representative to start earning! Unity Points can be redeemed at your favorite restaurants and stores at every participating Hard Rock Hotel, Casino, and Cafe location worldwide. Free Play can be accessed directly at any Slot simply by inserting your Unity Card and entering your PIN.
-
Show us your premium card from select casinos and we'll upgrade your Unity Card tier. Tier Match is only valid once. Thereafter, guests must maintain their tier status.
-
Firearms are not permitted on Hard Rock Casino Northern Indiana Property, including but not limited to the casino, restaurants, sportsbook and parking areas.
-
We do not have a parking garage available, but there is free surface parking on-site
-
Yes. Valet parking is available 24/7. Prices vary per Tier and Special Events.
-
Yes. We offer complimentary wheelchairs based on availability. Motorized scooters are not available.
-
Yes. You can view our Hard Rock Live Venue Information here.
-
No outside food or beverages is permitted on property.